We are committed to creating an exceptional client experience. 
Kindly email us at concierge@fforme.com and a team member will reply in 48 business hours.

FFORME is produced in Italy. We work with second and third generational families who are renowned for their quality and standards. Our production is often handmade and in limited quantities.

Please contact client services at concierge@fforme.com and we will reply within 48 business hours to your request.

Care recommendations are listed on each individual product page. We have taken care to identify when washing is possible/recommended. For materials where dry clean is recommended, we suggest dry cleaning with hydrocarbon solutions, which avoids perchloroethylene chemicals. 

FFORME is designed with ease in mind. Our collections are offered in alpha sizing to complement the relaxed, intentional nature of our silhouettes. Refer to the international size conversion in our Fit Guide to see how our alpha sizes correspond to numerical sizing across global standards.

If you would like to change or cancel your order, please contact us at concierge@fforme.com. We will do our best to accommodate your request if your order has not yet been dispatched. Please note that our ability to make changes also depends on when your inquiry is received and reviewed by our Concierge team. While we aim to respond within 48 business hours, orders may be processed for shipment before we are able to review your request.

We offer complimentary UPS Ground (3-5 days) shipping, and UPS Express (2-3 days) shipping at a $25 cost. 

Please allow up to 1-2 business days to process your order due to high order volumes. 

For expedited shipping, orders must be placed by 11 a.m. ET; orders placed after 11 a.m. will be shipped the next business day. Please note, we do not ship to P.O. boxes. 

We ship exclusively via UPS and all packages require signature upon delivery to protect your purchase.

Currently FFORME only ships within the United States.
For international purchasing options, please visit our Stockists page to locate an authorized FFORME retailer near you.

If you want to change your shipping address, please contact us at conceirge@fforme.com. if your order has not been dispatched, we will do our best to accommodate your request.

Your shipping confirmation email will have a link to your UPS tracking number, as well as a tracking page where you can see real time updates on your order status.

Please view our full Return and Exchange policy here.

Please view our full Return and Exchange policy and instructions here.

Once your return has reached our distribution center, your refund will be initiated. 
It can take between 5 and 7 business days for a refund to appear on your statement depending on your bank.